A Call Above the Rest
“The staff members at Carolyn’s are highly motivated and are very well trained. The new system we are using, Alert-MD, is fantastic. We have a very large call volume. This system allows them to help answer our day time calls and send a message that the scheduling representatives, front office staff or triage nurses can promptly return. This helps to ensure that our patients are not on hold for extended periods of time. Thank you, Carolyn’s, for the fantastic job you do for us at Gwinnett Pediatrics!”
– Beverly Peer, Office Manager, Gwinnett Pediatrics and Adolescent Medicine
“The service Carolyn’s has provided to so many of my clients for 28+ years is a testament to the quality you bring to my physicians and patients.”
– Pamela Stoneburner, Practice Administrator, Georgia Vascular Institute
“They are always professional and pleasant to deal with and are always very responsive to any changes we need made. And the best thing is we never get complaints about them from our patients! I would definitely recommend them to anyone in the healthcare field!”
– Vicki Tittle, Administrator Northside Pediatrics and Adolescent Medicine
“Phone calls are one of the biggest challenges in pediatrics and one of the most important to be handled in an efficient and professional manner to maintain the level of patient care and service my physicians demand. For over 20 years we have depended on Carolyn’s Communications to meet this challenge when our office is not open and have always been pleased with their quality of service and prompt attention to any concerns raised by staff, physicians or parents.”
– Susan Sevin, Practice Manager, Pediatrics and Adolescent Medicine, P.A.
“My office has worked with Carolyn’s Communications for 25 years! We can rely on them for accurate, prompt service and excellent judgment. I have confidence in Carolyn’s. It is a real pleasure to work with them. They are an integral part of our patient care team.”
– Steven I. Marlowe, M.D., Atlanta Clinical Care
“We are a large pediatric practice in Snellville, GA. We have enjoyed a long relationship with Carolyn’s Communications. Carolyn’s service has grown with us and provided our patients with an excellent service for over 30 years. Thanks for the superior service.”
– Janet Starkweather, Office Manager, Snellville Pediatrics
“With the support of partners like Carolyn’s Communications we will continue to provide the highest standard of care and services to persons victimized by crimes of sexual violence. We sincerely thank you and your staff.”
– Ann Burgess, Executive Director, Gwinnett Sexual Assault Center/Children’s Advocacy Center