Our state-of-the-art technology provides you with more options and flexibility than ever. We customize our services to meet your needs:
SECURE MESSAGE DELIVERY
The Spectrum Secure Delivery App allows you to access your answering service or call center messages securely and efficiently on your mobile device. In addition, it allows you to communicate securely with associates who are also utilizing the SDS App. To ensure conformance to security standards set forth by the HITECH Act, all communication between the App and our server is encrypted. You also can reply to the message center if further action is required. Contact us for a demo.
- High-performance database with full range of networking and reporting
- Automated messaging and dispatch
- Call processing with max efficiency
- Secure Messaging system
- Flexible operator capabilities
- Intergraded scripting
- Accurately relays messages in real time, 24/7, 365 days a year, including holidays
- Doc Halo and Tiger Connect integration
Unbeatable Reliability
- Standards-based hardware and software with automated backups
- Uninterruptible battery backups and generator
- TCP/IP networking
- VoIP
- Mirrored hard drives and hot-swappable power supplies
Grows with your Business
- Expanded capacity
- Unlimited archiving
Flexible Features
- Support of multiple time zones
- Remote agent workstations
- Optional integrated order entry and on-call scheduling
